Using MoneyGram in a few simple steps
To send money
Step 1: Visit a MoneyGram agent, taking with you a form of personal identification**
Step 2: Complete a simple send form (including a complimentary personal 10-word message if you wish) and hand this in, along with the money you want to send and the transfer fee*.
Step 3: You will be given a Reference Number
Step 4: Give the Reference Number to the person you wish to receive the money and, in just 10 minutes*, the money will be ready for them to collect.
To receive money
Step 1: Ask the person sending you the money to give you the Reference number.
Step 2: Use the Receive form and take it along with your ID to MoneyGram
agent.
Step 3: The MoneyGram agent will enter your information into the system
and verify that the money is available for you before paying out
* Subject to the receiving MoneyGram outlet’s hours of operations and local regulations.
** You will be required to provide personal identification, usually by one or more of the following: passport, driving license, National Identity card or a Government-issued identification.
In addition to the transfer fees applicable to a transaction, a currency exchange rate set by Moneygram or its agents may be applied.
